QLD RSA Online
SITHFAB021 – Provide Responsible Service of Alcohol
QLD RSG Online
SITHGAM022 – Provide Responsible Gambling Services
QLD Bar and Gaming
QLD RSA Online – SITHFAB021 + QLD RSG Online – SITHGAM022
Customer Liaison Officer (CLO)
$25.00
Learn how to meet your legislative requirements when operating or working for a gambling venue in Queensland as a Customer Liaison Officer (CLO).
SITSS00069 – Food Safety Supervisor (QLD, WA, NT, VIC, SA, ACT)
$86.00
This Food Safety Supervisor course includes the SITXFSA005 – Use Hygienic Practices for Food Safety & SITXFSA006 – Participate in Safe Food Handling Practices units.
SIRRFSA001 – Retail Food Safety Supervisor (QLD, WA, NT, VIC, SA, ACT)
$89.00
This course outlines the skills & knowledge required to handle food safely in the retail environment.
SITXFSA005 – Use Hygienic Practices for Food Safety (Food Safety Level 1)
$33.00
Also known as ‘Food Handling’, ‘Food Level 1’, ‘Food Safety’ or ‘Food Hygiene’ training – learn about personal hygiene practices to prevent contamination of food.
SITXFSA006 – Participate in Safe Food Handling Practices (Food Safety Level 2)
$75.00
Learn the procedures that need to be implemented to maintain high standards of food safety & the importance of food safety systems.
Introduction to Food Safety
Learn the basics of safe food handling practices with this non-accredited food safety course.
Allergen Management
$29.00
Allergens can be life-threatening. It is essential for anyone working with food to understand allergens & the associated risks, & their responsibilities.
HLTSS00061 – Food Safety Supervisor – Aged Care & Childcare
$130.00
This Food Safety Supervisor course includes three units – HLTFSE001, HLTFSE005, & HLTFSE007. Get your HLTSS00061 skillset today.
HLTFSE001 – Follow Basic Food Safety Practices
$39.00
Get started with this entry level food safety course for the health & community service industries, such as childcare, aged care, & hospitals.
HLTFSE005 – Apply & Monitor Food Safety Requirements
$64.00
Learn what is required to monitor & control food safety hazards & respond to non-conformance as required by the food safety program.
HLTFSE007 – Oversee the Day-to-Day Implementation of Food Safety in the Workplace
$60.00
Learn what is required to supervise the day-to-day implementation of the food safety program across the entire business, process or food handling area.
CHCPRT025 – Identify & Report Children & Young People at Risk
$130.00
Also referred as Child Protection training, this course describes the skills and knowledge required to identify children at risk & report in line with legislative requirements.
Introduction to Child Protection
$29.00
Also referred to as ‘Child Safety Training’ or ‘Protection Awareness Training’, this non-accredited, introductory course is designed for anyone working or volunteering with children/young people.
Identify & Report Children & Young People at Risk – Refresher
$21.90
Also referred as refresher Child Protection Training, Child Safety Training & Protection Awareness Training, this non-accredited course is great to refresh your knowledge of child protection.
Identify & Report Children & Young People at Risk – Sport & Recreation
$29.00
Also known as ‘child protection training’ or ‘child safety training’, this non-accredited course is great for those working, volunteering, or participating in the running of youth sports.
Managing Disrespectful, Aggressive, or Abusive Customers
$29.00
Dealing with aggressive or abusive customers can be extremely challenging. This course can assist you to develop effective strategies to deal with these challenging situations.
Barista for Beginners
$29.00
Learn the basics required to produce & serve espresso coffee beverages using commercial espresso machines.
Stock & Inventory Management
$29.00
Learn the skills to take delivery of stock, appropriately store & rotate stock, maintain the quality of stock, & identify & minimise stock loss.
Job Search and Interview Skills
$29.00
Learn key components of a well written resume & cover letter & explore how to prepare for an interview. Get job ready.
Waiter Skills
$29.00
Want to work in hospitality as wait staff? Learn about food service styles, service procedures, duties, & responsibilities.
Provide Quality Customer Service
$29.00
Learn the essentials of providing awesome customer service in tourism, hospitality, and retail sectors.
Beer Knowledge
$29.00
Give yourself an edge by learn all there is to know about beer styles, food matching, and the brewing process.
Wine Knowledge
$29.00
Do you know the difference between Chardonnay & Chenin Blanc? What about Pinot Gris & Pinot Noir? Learn all there is to know about wine.
Cocktails & Spirits
$29.00
Learn the basics of spirits & how to make a great cocktail.
Cash Handling and Transaction Management
$29.00
Explore the skills to undertake financial duties, checking accuracy of transactions, complete a successful EFTPOS transaction, & reconcile a cash drawer.
Anti-Money Laundering & Counter-Terrorism Financing General Staff Risk Awareness
$29.00
Learn your responsibilities pertaining to Suspicious Matter, Threshold Transaction Reporting, & how to identify counterfeit money.
Anti-Money Laundering & Counter-Terrorism Financing Risk Awareness (for Managers/Compliance Officers)
$45.00
Learn how to fulfil the role of a compliance officer within a reporting entity, operating gaming machines & a TAB & outlines managements direct responsibilities.
Problem Solving and Decision Making
$29.00
This course provides a process that you can work through that can take the anxiety out of problem solving & help you make decisions easier.
Conflict Resolution in the Workplace
$29.00
Explore the skills needed to effectively manage conflict so that you can approach disagreements with confidence and keep your professional relationships intact.
Professional Supervisor
$29.00
With a range of new challenges & responsibilities to tackle, learn some essential skills to begin to tackle this important role.
Manage People Performance
$29.00
Effective managers understand the link between performance management & performance development. In this course, you will gain the skills to efficiently manage staff performance.
Developing Emotional Intelligence
$29.00
Develop your emotional intelligence to cultivate successful workplace relationships, increase productivity, & kick personal & organisational goals.
Body Language as a Sales Tool
$29.00
Body language can impact our efforts to establish good relationships. It can help reinforce & add credibility to what we say. Learn how!
Being a Team Player
$29.00
Highly effective teams are comprised of individuals who pride themselves on being great team players. Learn how to foster this in your workplace.
Happiness and Wellbeing
$29.00
Work-life balance is an imperative in today’s world. Explore how to understand your work-life balance & some practical steps towards better balance.
Managing Workplace Stress
$29.00
Workplaces can be demanding & stressful places. Explore the causes of stress & learn effective stress management strategies that you can use daily.
Managing Anger
$29.00
Managing anger productively is something few do well. Not surprisingly, those who manage their anger well at work are much more successful than those who don’t.
Adapting Leadership Styles
$29.00
Being a dynamic leader is important for success. Depending on the situation, we may need to adapt different styles to meet varying situations we’re faced with.
Negotiation and Persuasion
$29.00
Whether nutting out a multimillion-dollar business deal, allocating responsibilities among your team or haggling over where to order lunch, you’re negotiating. Learn the art!
Motivating Your Team
$29.00
Employees who feel valued & recognised for their work are more motivated, responsible & productive. Learn the art of motivating your team.
Managing Challenging Situations
$29.00
Positive & ethical behaviour is key to an organisation’s success. Left unchecked, poor behaviour can have a negative impact. Learn how to manage challenging situations.
Bullying in the Workplace
$29.00
Bullying in the workplace can be hard to identify and address. Learn what it looks like, how to discourage it, and how to protect your team.
Running Effective Meetings
$29.00
Effectively running meetings is an art. Learn some of the key strategies to best run small, working meetings designed to obtain a desired outcome.
The Art of Effective Delegation
$29.00
Feeling stressed & overloaded? Brush up on your delegation skills & learn the art of effective delegation.
Team and Employee Engagement
$29.00
Learn the secret to having strong team and employee engagement that can result in greater overall success in teams and organisations as a whole.
Embracing Diversity, Equity, and Inclusion
$29.00
Explore what diversity means, what it looks like at work, & how we can conduct ourselves to be more equitable & inclusive.
Workplace Harassment Awareness
$29.00
Dealing with workplace harassment can be a challenging experience. Whether we experience harassment directly, witness it, etc., it’s important to understand what to do!
